Privacy & Cookie Policy

This Privacy Policy describes how Bonvicini 10 ("we", "us", or "our"), located in Venice (Italy), collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679) and Italian short-term rental laws (Locazione Turistica).

1. Data Controller

The Data Controller responsible for processing your personal data is the owner of Bonvicini 10. For any questions regarding your data privacy, you can contact us at: info@palazzobonvicini10.com.

2. Data We Collect and Why

We only collect data that is strictly necessary to process your booking, fulfill legal obligations, and communicate with you:

• Identity Data: Full Name, nationality, date of birth, and passport/ID details. Legal Obligation: Under Italian Law (Art. 109 T.U.L.P.S.), we are legally required to report guest details to the State Police portal (Alloggiati Web) within 24 hours of arrival.
• Contact Data: Email address and phone number. Performance of Contract: Needed to send you confirmation details, coordinates, access codes, and receipt summaries.
• Transaction Data: Payment confirmation, date of stay, nights, and amount paid. Payments are securely processed directly by our third-party provider, Stripe. We do not store or see your credit card details.
• Technical Data: Cookie and session details required to operate our search calendars and Stripe payment checkouts.

3. How We Share Your Data

We do not sell or share your personal data with third parties for marketing purposes. Your data is only shared with:

• Public Authorities: Guest details are securely transmitted to the Italian State Police (Questura) via the official Alloggiati Web portal, and to the Municipality of Venice for tourist tax (*Imposta di Soggiorno*) declarations.
• Payment Processors: Stripe, which processes checkout data securely. View their privacy policy here.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under Italian police regulations, physical paper copies of guest logs are not stored, and secure details are erased after official submission.

5. Your Rights Under the GDPR

As an EU resident, you have the following rights under the GDPR:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data (where legal retention obligations do not apply).
• The right to withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at info@palazzobonvicini10.com.

6. Cookie Policy

Our website uses functional and security cookies to provide a smooth user experience:

• Functional Cookies: Used by the calendar system (flatpickr) to temporarily track check-in and check-out selections during booking.
• Security/Payment Cookies: Placed by Stripe to prevent fraud during checkout and process payments securely.

You can choose to block or disable cookies through your browser settings, but doing so may prevent the booking system or payment gateway from loading correctly.